Deleting your Eve account
You can delete your Eve account and your personal data at any time. Here's how, and what happens to your information.
Delete your account inside the app
- Open Eve and sign in.
- Go to More → Settings → My Account.
- Tap Delete my account, confirm your password, and confirm the deletion.
Your account immediately enters a 30-day grace period. During this time you can restore everything simply by signing in again. After 30 days, your account and personal data are permanently erased.
Request deletion without the app
If you no longer have the app installed, or you'd prefer we handle it, email us at [privacy@yourdomain.com] from the email address on your account, with the subject "Delete my account". We'll verify your request and delete your account and associated data, and we'll confirm when it's done.
What gets deleted
When your account is permanently deleted, we erase the personal data associated with it, including:
- Your profile (name, due date, baby's name, profile photo)
- Your emotional check-ins and any notes
- Your conversations with Ava
- Your birth manifestations, journaling, and hospital-bag checklist
- Your support messages and feedback
- Your token balance and account record
What we may keep
We may retain limited records where the law requires it — for example, transaction records needed for tax or accounting, or information needed for security and fraud prevention. We keep these only for as long as necessary and then delete them.
Download your data first
If you'd like a copy before deleting, use More → Settings → My Account → Download my data, which gives you a file containing the information we hold about you.
Questions
Email [privacy@yourdomain.com].